Communiqué - Covid19

In line with the implementation of the measures decided by the Government to deal with Covid-19, the Ombudsman's Secretariat and the Contrôle externe des lieux privatifs de liberté have put in place the following communication instruments to ensure the continuity of our services:

The offices are no longer accessible to the public until further notice.

A reduced service is provided:

- between 08:00/12:00 and 13:30/16:00 via phone at (+352) 26 27 01 01,
- by email using or
- by postal mail at 36, rue du Marché-aux-Herbes, L-1728 Luxembourg.

The Secretariat of the Ombudsman and the Contrôle externe des lieux privatifs de liberté thank you for your understanding.



Address :

36, Rue du Marché-aux-Herbes
L-1728 Luxembourg

Tel: (+352) 26 27 01 01
Fax: (+352) 26 27 01 02
E-mail:

The secretariat is open:

From Monday to Friday from 8 to 12 am and from 1:30 to 4 pm


Your correspondents


Claudia MONTI
Ombudsman

(+352) 26 27 01 01
Sandrine MACKEL
Accueil et Secrétariat

(+352) 26 27 01 01 - 22
Débora DUPONCHEEL
Accueil et Secrétariat

(+352) 26 27 01 01 - 33
Vanessa BALDASSARRI
Gestionnaire

(+352) 26 27 01 01 - 27
Séverine CALLENS
Gestionnaire

(+352) 26 27 01 01 - 28
Francine EWERS
Gestionnaire

(+352) 26 27 01 01 - 26
Christine FRANÇOIS
Gestionnaire

(+352) 26 27 01 01 - 25
Jean-Paul HOFFMANN
Gestionnaire

(+352) 26 27 01 01 - 24
Daniela OLIVEIRA
Gestionnaire

(+352) 26 27 01 01 - 30
Eric TOTTI
Gestionnaire

(+352) 26 27 01 01 - 32
Patricia WEICKER
Gestionnaire

(+352) 26 27 01 01 - 31
Romain MERTZIG
Comptabilité

(+352) 26 27 01 01 - 23