In line with the implementation of the measures decided by the Government to deal with Covid-19, the Ombudsman's Secretariat and the Contrôle externe des lieux privatifs de liberté have put in place the following communication instruments to ensure the continuity of our services:
The offices are no longer accessible to the public until further notice.
A reduced service is provided:
- between 08:00/12:00 and 13:30/16:00 via phone at (+352) 26 27 01 01,
- by email using firstname.lastname@example.org or
- by postal mail at 36, rue du Marché-aux-Herbes, L-1728 Luxembourg.
The Secretariat of the Ombudsman and the Contrôle externe des lieux privatifs de liberté thank you for your understanding.
On this page, you will find the annual reports and recommendations issued by the Ombudsman in his mission of Mediator of the Grand Duchy of Luxembourg.
Do not hesitate to contact us for any questions regarding these documents.