In line with the implementation of the measures decided by the Government to deal with Covid-19, the Ombudsman's Secretariat and the Contrôle externe des lieux privatifs de liberté have put in place the following communication instruments to ensure the continuity of our services:
The offices are no longer accessible to the public until further notice.
A reduced service is provided:
- between 08:00/12:00 and 13:30/16:00 via phone at (+352) 26 27 01 01,
- by email using firstname.lastname@example.org or
- by postal mail at 36, rue du Marché-aux-Herbes, L-1728 Luxembourg.
The Secretariat of the Ombudsman and the Contrôle externe des lieux privatifs de liberté thank you for your understanding.
The Grand-Duchy of Luxembourg approved the Optional Protocol to the Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment, adopted by the General Assembly of the United Nations in New York on 18 December 2002, under the Law of 11 april 2010 and designated the Ombudsman as its national preventive mechanism (“NPM”).
In this function, the Ombudsman performs regular visits of numerous places where people are deprived of their liberty.